Security Systems and Home Alarms

Customer Support Center

System Operation Instructions and Manuals :
DSC 1616/1832/1864

Manuals Available :
User Manual v4.1 - English :
User Manual v4.1 - Spanish :
User Manual v4.2 * - English :
User Manual v4.2 * - Spanish :
Quick Reference Sheet :

* Most common model. The easiest way to tell the difference between version 4.1 and 4.2 is to look on the sticker on the alarm system's main board inside the cabinet. For most functions, either manual will work.

Quick Reference Sheet :

Arming

Away Mode – used when everyone is leaving the house.  Arms perimeter and interior devices

  • Press the “Away” button and exit the house or
  • Enter 4 digit code and exit house

Stay Mode – used when someone is staying in the house.  Arms perimeter but not motion detectors

  • Press the “Stay” button or
  • Enter 4 digit code and remain in the house

Disarming

  • Enter the 4 digit code when entering the house or if the system is in alarm.
  • Press # then reenter the code if a wrong key is pressed while trying to enter the code.

Panic Buttons

  • Hold the panic button down 3 to 5 seconds to activate
  • If there are two buttons side by side for each panic, press and hold both buttons together for 3-5 seconds to activate

Changing Codes

Change Master Code

  • Press * + 5 + current code + 40 + new code + #

Add User Codes

  • Press * + 5 + master code + two digit user number (01-32) + new code + #
  • Example to add an additional code : * 5 1234 02 0000 #

Deleting user code

  • Press * + 5 + master code + two digit user number (01-32) + * + #
  • Example to remove an additional code : * 5 1234 02 * #

Bypassing Zones

When arming, arms everything but zone(s) bypassed. The bypass or system light will stay on

  • Press * + 1 + two digit zone to bypass + #
  • Example to bypass zone 3 : *1 03 # then arm the system

Chime Mode

When chime mode is enabled, the opening of any door or window will cause a chime noise at the keypads

  • Press * + 4 or “Chime” button to activate / deactivate.

Duress Code

An alternate code that disarms the system but also sends a silent signal to the central station.