Security Systems and Home Alarms

Customer Support Center

System Operation Instructions and Manuals :
Honeywell / Ademco Vista 15P/20P

Manuals Available :
Owner's Manual - English :
Owner's Manual - Spanish :

Quick Reference Sheet :

Arming

Away Mode – used when everyone is leaving the house.  Arms perimeter and interior devices

  • Enter 4 digit code + [AWAY] and exit house

Stay Mode – used when someone is staying in the house.  Arms perimeter but not motion detectors

  • Enter 4 digit code + [STAY]

Disarming

  • Enter the 4 digit code + [OFF] when entering the house or if the system is in alarm.

Panic Buttons

  • Hold the panic button down 3 to 5 seconds to activate
  • If your keypad does not have the panic buttons along the left, press * + # together to activate panic

Changing Codes

Change Master Code

  • Press 4-digit code + 8 + 0 + 2 + new code twice
  • Example 1234 8 02 9999 9999

Add User Codes

  • Press 4-digit master code + 8 + (two digit user number 03-30) + new code
  • Example to add an additional code : 1234 8 03 8888

Deleting user code

  • Press 4-digit master code + 8 + (two digit user number 03-30) + # + 0
  • Example to remove an additional code : 1234 8 03 # 0

Bypassing Zones

When arming, arms everything but zone(s) bypassed. The bypass or system light will stay on. To arm system without motions if you are leaving, bypassing will be required

  • Press 4-digit code + 6 + (two digit zone number) + * then arm the system
  • Example to bypass zone 3 : 1234 6 03 * then arm the system

Chime Mode

When chime mode is enabled, the opening of any door or window will cause a chime noise at the keypads

  • Press 4-digit code + 9 to activate / deactivate.

Duress Code

An alternate code that disarms the system but also sends a silent signal to the central station.